Observer Performance Criterion 4.1

 

Observer monitors systems, takes remedial action

Performance Criterion Description:

The observer must monitor systems and take appropriate action to ensure the un-interrupted delivery of services. 

 

Scenario:        

During an assessment period the observer is confronted with a technical, instrument or other system failure that requires the enactment of backup, contingency or emergency plans to ensure minimal disruption of service.

 

Evidence:

The observer follows standard operating procedures or contingency plans.